Level 3 Course

IT Solutions Technician

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Level 3 Course

IT Solutions Technicians develop, implement and maintain complete IT solutions, including their hardware infrastructure (such as servers and networks) and software (such as operating systems, middleware and applications). They work as part of “DevOps” style teams, which carry out the full set of stages across the whole solution lifecycle: requirements gathering, solution development, testing, implementation and ongoing support.

Role – What will I do?

IT solutions technicians are the function that keeps the lights on and keeps businesses operational, the work can range from finding and fixing faults to re-building entire networks. Through analysis, testing and implementing IT solutions you will support the business to become fully operational again. The course provides core technical knowledge and skills that you will need alongside the opportunity for you to specialise in either software or hardware.

Hardware Route – Build and configure the physical machines and networks

Software Route – Analyse and improve performance of operating systems and applications

Career Path and Progression – Who will I become?

Learn as:

IT Solutions Technician, IT Support Analyst, IT Technical Support, IT Systems Support Technician, Junior DevOps Professional, Technical Service Support, IT Service Desk, Application Support Technician

Lead as:

IT Manager, Systems Analyst, Data Scientist, Network Engineer, DevOps Engineer, Network Architect, Technical Analyst, IT Project Manager

Entry Requirements - What do I need?

Typically, an apprentice would need to have GCSE Maths and English at (4-9) or equivalent. However, at althaus we do not see this as a limiting factor. If you have the passion, creativity, and flair for the digital industry, we want to speak with you.

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